CONTENTS   Home About Us Cars We Service Mechanical, Body & Interior Certifications & Awards Smart Auto Repair Choosing a Shop / Video Satisfied Customers Contact Us Specials! Employee Bios CONTACT Dynamic Imports 637 S. McClintock Dr. Suite #4 Tempe, Az 85281 (480)557-8868 E-Mail Us E-mail © Copyright 2009 Dynamic Imports All Rights Reserved

Smart Auto Repair     Take Control of your Service & Repair. Do your homework, ask friends and associates for recommendations.   Follow the servicing recommendations in your owners manual.   Put it in writing, list problems in detail; unusual noises, smells, changes in performance, etc.   Stay with one facility, cultivate a good relationship, and allow the shop to maintain complete records on your vehicle.   When You Take Your Vehicle In Go over your list of problems with the service advisor.   Be sure the work order/estimate that is created covers all the issues you have with the vehicle.   Ask questions, be sure you understand what is being proposed as work to be done and steps to be taken.   In most cases time will be needed before an accurate estimate of final costs can be given.   Before You Leave Your Vehicle Be sure the Work Order lists all the work you want performed and the maximum costs that you will incur.   Stay in touch, inform the shop of a valid phone number to reach you during the day. By law, no work can be performed without your express consent.   Clarify the policy on guarantees and payment.   Sign the work order/estimate and take a copy with you.   When You Pick Up Your Car Review what was done, have the Service Advisor go over each item on the Invoice and explain exactly what was done, and parts used.   Get a copy of all inspections done.   Do not pay for the work until you are satisfied with the explanations given.   Resolve problems immediately.   Following Your Visit If you are happy with how you were treated, let the shop know, and let your friends know!   Tell others about your experience. Good shops depend on referrals.   Resolve problems, don't rush off to another shop. Discuss the problem with the manager or owner - 95% of all problems are due to faulty communication. Good businesses understand the value of your business and will go out of their way to resolve a problem.   Keep all your vehicle repair paperwork in a file. It's a method of staying on top of your vehicle's needs, and an excellent tool when you sell the vehicle.

Did you know?   You are the one that can make a differance if your car is dependable or not. Having your car serviced by a professional shop will insure that you will have few unexpected problems throughout the life of your vehicle.